DSL Troubleshooting Guide

Internet Technical Support: 309-944-8183 or 877-214-5497
Monday – Friday: 8:00 a.m. to 6:30 p.m. and
Saturdays: 10:00 a.m. to 1:00 p.m.

Support Topics

• Local Speed Test @ Geneseo.Com
• World-Wide Speed Test @ Speedtest.net
• Personal Home Page Support
• Email Support
• Anvil Support

Spyware and Virus Tools

• Spybot: Go to website
• Ad-Aware SE: Go to website
• Free Online Virus Scan: Go to website
• AVG Anti-virus Free Edition: Go to website
• Trend Micro’s Housecall: Go to website
• Microsoft Windows AntiSpyware: Go to website (** Your Windows OS must be validated before the sofware will download)
• Windows Live SafetyCenter: Go to website (Online virus, cleanup, tune-up scan)
• Windows Update Center: Go to website – Microsoft.Com (Make sure your Windows OS is up-to-date with patches, fixes, etc.)